Our Customer Promise:
We are dedicated to providing our customers with professional steam cleaning services. This means:
Technical Skills: We pursue and maintain the proper certifications and training so that our technicians know how to efficiently deliver top-notch steam cleaning services.
Top-of-the-line Equipment: We invest in the latest steam cleaning equipment and quality cleaning products that will give you the best value. Clean carpets, safe for your children and pets.
Time & Attention: We schedule our calendar to reflect our values: quality service takes time. We are committed to not over-booking our calendar so our technicians can take the time needed to deliver the best care for your carpets, upholstery, and floors.
Customer Fit: While we work hard to be the best steam carpet cleaning service on Oahu, we recognize the value of "customer fit" - if we believe that we are not the best fit for the services you need, we will happily refer you to another professional with a reliable reputation for quality work in our community.
What You Can Expect From Our Service
Reliable, on-time service.
Don't you just hate it when home service technicians don't show up when they say they will? We do, too, and that's why when you schedule with us you can count on our technicians arriving on time. In addition, we'll send you a courtesy reminder by text and give you a call as we're en route to let you know we're headed your way.
Professional, knowledgeable and courteous technicians.
Certified, licensed & insured, our carpet cleaning technicians are well trained and committed to providing an exceptional customer experience. We are really good at what we do and we think you'll be impressed.
Long-lasting, deeply and thoroughly cleaned carpets.
We know the reason you hired us is because you want your carpets to be cleaned - really cleaned. Our goal is to impress and amaze you with how clean and fresh we can get your carpet looking.
Fast dry time.
Overly wet carpets are the result of an untrained and uncertified technician, poor equipment, or a company that just doesn’t care about you after you have paid for their services. Our cleaning methods typically will dry in 4-6 hours. Our carpet cleaning methods extract, rejuvenate, and restore your carpet to a fresh, dry, soft finish.
Safe, non-toxic & biodegradable cleaning products.
We offer a wide variety of cleaning agents that meet certification standards. Green products contain no harsh chemicals, surfactant or other ingredients that may be harmful, and when used properly, they are absolutely safe for people and pets.
We're detail oriented.
You'll rarely find a company that does what we do in preparation to ensure a thorough cleaning worth every penny. We take the time and care needed to clean every square inch of your carpet. It's about taking the time and care to do the job right each time and every time for every customer.
Light furniture moving is included.
Based on your needs, we will move some furniture. Unfortunately, we can't move everything, like entertainment systems, book cases, and grand pianos. But sofas, love seats, side chairs, and other light move-able furniture are no problem.
No add-ons, up-sells, extra charges or surprises.
Our service includes free onsite estimate, pre-inspection, pre-treating high traffic areas and spots, agitation to loosen the soil, deep thorough portable or truck mount cleaning system, post spotting, post inspection, and grooming of cut pile carpets to expedite the drying process.
A guarantee you can count on.
Our goal is to satisfy one customer at a time. Our guarantee is very simple and provides the protection you deserve. There is nothing worse than paying for a service and not being happy or thrilled with the results. Sometime it's worth it to pay just a little bit more and get the job done right. Our 30 Day Clean Carpet Guarantee ensures that our technician will do a thorough job according to industry standards set by the IICRC. Please contact us within 30 days of your service date if you need us to address any concerns or if you have any questions.