Why Magic Carpet
We are dedicated to providing our customers with professional steam cleaning services. This means:
Technical Skills: We pursue and maintain the proper certifications and training so that our technicians know how to effectively deliver top-notch steam cleaning services.
Top-of-the-line Equipment: We invest in the latest approved steam cleaning equipment and quality cleaning products that will give you the best value. Our truck mount machine has been awarded "Platinum" level by the CRI (carpet and rug institute).
Time & Attention: We schedule our calendar to reflect our values: quality service takes time. We are committed to not over-booking our calendar so our technicians can take the time needed to deliver the best care for your carpets, upholstery, and floors.
Customer Fit: While we work hard to be the best steam carpet cleaning service on Oahu, we recognize the value of "customer fit" - if we believe that we are not the best fit for the services you need, we will happily refer you to another professional with a reliable reputation for quality work in our community.
What You Can Expect From Our Service
Reliable, on-time service.
Getting a low price quote is easy, will they cancel on you or not even show up is something else. That's why when you schedule with us you can count on us to show up. In addition, you will be kept informed with email reminders and text messages regarding your appointment.
Professional, knowledgeable and courteous technicians.
Certified, licensed & insured, this locally owned and operated company is well trained and committed to providing an exceptional customer experience. We show up in uniform and our equipment is clean, after all you wouldn't want someone dragging their dirty hoses and equipment onto your floors?
Long-lasting, deeply and thoroughly cleaned carpets.
The science behind carpet cleaning and upholstery cleaning can be complicated and we know the reason you hired us is because you want your carpets and upholstery to be clean properly according to the IICRC industry standards. Our goal is to deliver a quality cleaning you will be impress and amazed.
Fast dry time.
Overly wet carpets are the result of an untrained technician and poor equipment. Our 12 step cleaning systems will not only extract, rejuvenate, and restore your carpet to a fresh, dry, soft finish, it will dry fast.
Safe, non-toxic & biodegradable cleaning products.
We carry only the highest quality cleaning agents that meets certification standards. Green products contain no harsh chemicals or surfactant. We are also a green company with paperless transaction and easy online billing.
We're detail oriented.
We will roll out the red carpet treatment preparation to ensure a thorough cleaning worth every penny. We take the time and care needed to prepare every inch of your carpet and upholstery for cleaning. It's about taking the time and care to do the job right the first time and every time for every customers.
Light furniture moving is included.
Based on your needs, we will move some furniture. Unfortunately, we can't move everything, like entertainment systems, book cases, and grand pianos. But sofas, love seats, side chairs, and other light move-able furniture are no problem.
No add-ons, up-sells, extra charges or surprises.
Our service includes pre-inspection, pre-treating high traffic areas and spots, agitation to loosen the soil, deep thorough portable or truck mount cleaning system, neutralizing rinse, post spotting, post inspection, and grooming of cut pile carpets to expedite the drying process.
A guaranteed you can count on.
Our goal is to satisfy one customer at a time. Our guarantee is very simple and provides the protection you deserve. There is nothing worse than paying for a service and not meeting your expectations. Our 30 Day Clean Carpet Guaranteed ensures that we will meet or exceed your expectations as promised. Please contact us within 30 days of your service date if you need us to address any concerns or if you have any questions.