Our Customer Promise:
We are dedicated to providing our customers with professional steam cleaning services. This means:
Technical Skills: We pursue and maintain the proper certifications and training so that our technicians know how to efficiently deliver top-notch steam cleaning services.
Top-of-the-line Equipment: We invest in the latest steam cleaning equipment and quality cleaning products that will give you the best value. Clean carpets, safe for your children and pets.
Time & Attention: We schedule our calendar to reflect our values: quality service takes time. We are committed to not over-booking our calendar so our technicians can take the time needed to deliver the best care for your carpets, upholstery, and floors.
Customer Fit: While we work hard to be the best steam carpet cleaning service on Oahu, we recognize the value of "customer fit" - if we believe that we are not the best fit for the services you need, we will happily refer you to another professional with a reliable reputation for quality work in our community.
What You Can Expect From Our Service
Reliable, on-time service.
Getting a low price quote is easy, will they show up is something else. That's why when you schedule with us you can count on us showing up. In addition, we'll send you a courtesy reminder by text or give you a call as we're en route to let you know we're headed your way.
Professional, knowledgeable and courteous technicians.
Certified, licensed & insured, this owner operator is well trained and committed to providing an exceptional customer experience. We show up in uniform and our equipment is clean, after all you wouldn't want someone dragging their dirty hoses and equipment onto your floors?
Long-lasting, deeply and thoroughly cleaned carpets.
The science behind carpet cleaning and upholstery cleaning can be complicated and we know the reason you hired us is because you want your carpets and upholstery to be clean properly. Our goal is to deliver a quality cleaning you will be impress and amazed.
Fast dry time.
Overly wet carpets are the result of an untrained and un-train technician, poor equipment, or a company that just doesn’t care about you after you have paid for their services. Our cleaning methods typically will dry in 2-6 hours. Our carpet cleaning methods extract, rejuvenate, and restore your carpet to a fresh, dry, soft finish.
Safe, non-toxic & biodegradable cleaning products.
We carry only the highest quality cleaning agents that meets certification standards. Green products contain no harsh chemicals or surfactant but not very effective. When used properly, they are absolutely safe for people and pets.
We're detail oriented.
We will roll out the red carpet treatment preparation to ensure a thorough cleaning worth every penny. We take the time and care needed to prepare every square inch of your carpet and upholstery for cleaning. It's about taking the time and care to do the job right each time and every time for every customer.
Light furniture moving is included.
Based on your needs, we will move some furniture. Unfortunately, we can't move everything, like entertainment systems, book cases, and grand pianos. But sofas, love seats, side chairs, and other light move-able furniture are no problem.
No add-ons, up-sells, extra charges or surprises.
Our service includes free onsite estimate, pre-inspection, pre-treating high traffic areas and spots, agitation to loosen the soil, deep thorough portable or truck mount cleaning system, post spotting, post inspection, and grooming of cut pile carpets to expedite the drying process.
A guarantee you can count on.
Our goal is to satisfy one customer at a time. Our guarantee is very simple and provides the protection you deserve. There is nothing worse than paying for a service and not being happy or thrilled with the results. Sometime it's worth it to pay just a little bit more and get the job done right. Our 30 Day Clean Carpet Guarantee ensures that our technician will do a thorough job according to industry standards set by the IICRC. Please contact us within 30 days of your service date if you need us to address any concerns or if you have any questions.